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What should you do if an account is closed by a creditor?

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  Answers  |  1

July 06, 2018

Why has the creditor closed your account? Did you pay off the account? Was the account inactive or delinquent? If you are not sure why your account was closed, contact your creditor first to see if they can give you any insight.

However, if the account was closed in a delinquent status, there is not much you can do besides wait it out. The negative information will only fall off your credit report after seven years from the first date of delinquency. A closed account with no negative information will be deleted after ten years from the date it was closed. If the account has been paid off, you can try sending the creditor a goodwill letter to remove it from your credit report.

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