Hi Nancy, depending on the type of insurance you're interested in, they should definitely be licensed with your state's Office of the Insurance Commissioner, which you can find on the internet, to sell the insurance you're interested in. Beyond that, again depending on the insurance you're interested in, making sure they have all the proper resources to do the best job for you, are open to help people in a myriad of circumstances or know they can refer you to if it's out of their expertise, and can put you in the best product for your needs and situation, then you'll be good to go. Also, you have to know that you feel comfortable with that person and that you feel you 'fit' - you don't want an antagonistic relationship with someone who's going to help you financially. If you feel like telling me what type of insurance you're interested in and what state you're in, I can help you further. Good Luck.