My job entails responding to customer inquiries and referrals that are generated from both my own contacts and from other business channels and networking. I conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information. I maintain and assure exceptional customer service by maintaining thorough knowledge of various lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies and adhering to HMDA requirements. If you give me the chance, I will go out of my way to exceed your expectations on how a home shopping experience should be. Your satisfaction in my service is my number one priority.