Asked by John  |  Submitted June 13, 2018

I paid off all my collections accounts and it shows a zero balance. Why is it still on my credit report?

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  Answers  |  1

June 14, 2018

Negative information, including collection accounts, will remain on your account for seven years. Any interaction with the creditor restarts the clock on the statute. However, you can ask for removal in lieu of payment, but be advised that it's up to the creditor. Here's a great video on how to avoid restarting the clock on negative credit items.

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